Shipping will be billed to you at a flat fee of $9.99 USD per shipment for shipping within the United States. We ship to Canada for a flat fee of $29 CAD.
If you're a subscriber, your account will renew on the 10th of every month, and orders will be shipped the first week of the next month. It typically takes 2-3 business days for shipments to arrive in the US once shipped. We ship within the USA and Canada only.
Your account will be charged on checkout and then again on the 10th of every month, regardless of what day you placed your order. Your subscription will renew on the 10th of every month unless canceled or paused. Any changes to your subscription must be done before your subscription renews for the month. Contact us if you need assistance accessing your account.
Tax amounts (if applicable) are based on your shipping location and vary by county and state. Our website automatically calculates sales tax when you enter a shipping location. If you live in Canada, we collect sales tax, however, there is a chance you may be responsible for some taxes and duties upon delivery.Inbsp;
Currently, all our boxes are only guaranteed to be gluten-free. Many products in our boxes are dairy-free, vegan, kosher, etc., but we cannot guarantee that all items fit your dietary needs. Please consider this information carefully before placing your order.
All items in the box are either labeled "gluten-free," "no gluten" or "certified gluten-free." A gluten-free claim means the company guarantees its product meets the FDA Gluten-Free Labeling Guidelines. Certified gluten-free means the manufacturer has worked with a third-party agency to verify its gluten-free claim. Both gluten-free and certified gluten-free items may be inside each box. We rely on manufacturer testing and claims when deciding what to include in each box.
We hate when this happens and thank you for your understanding. Sometimes items break during packing or shipping and we can evaluate the issue on a case by case basis. Please email us (contact @lovemeglutenfree.com) an explanation and a picture of the issue and we will do our best to make it right. Please note that for more delicate items, such as chips and crackers, we do our best to package them well, but items may break during shipment. Please note that we include fresh-baked items in your box. Because the items are gluten-free and often made without preservatives, it's important that you store these products in your freezer if you don't eat them within the first few days of getting your box. We are not responsible for spoiled products that were not stored properly upon receipt. Some of the fresh baked items include brands such as Ethel's, Flax4Life, Outrageous Baking, BFree, and Canyon Bakehouse, for example. Please refer to the Insert in the box for more information on properly storing fresh-baked items.
Of course we want you to like everything, but we know you may not. This is a sampling and discovery box. We do not guarantee you will like everything in the box. Please note we do not accept box returns or issue refunds on items you don't like.
First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login. Once you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay an outstanding balance. You may not cancel orders after they have been shipped.
Sure! First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login and click "Subscriptions". From there, you may skip a month, pause your boxes, or cancel your subscription. You can also access the "Subscription" option from your order confirmation email. Please note you can only pause your box for three months without risk of it being cancelled. Pauses longer than three months may be cancelled without notice.
After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.
The Love Me Gluten Free box contains 9-12 single- and full-size items + a mystery gift. All boxes include various treats that are verified gluten-free by the manufacturer. Inclusions in the box vary every month depending on the month's theme. We occasionally include bonus coupons for larger items or frozen foods. These items are offered as a bonus and are not included in the 9-12 product count.
