We offer one-time, month-to-month, and pre-paid subscriptions. A one-time box is $59.99. If you Subscribe & Save, your monthly box is $54.99 per month. We also have 3, 6, and 12-month prepaid options available at a discounted rate.
Shipping is billed at a flat fee of $9.99 USD per shipment for shipping within the United States. We ship to Canada and the shipping is calculated at checkout.
Your order will ship around the first of the following month REGARDLESS of when you placed your order. For example, if you placed your order on April 13th, you are preordering the May box. The May box will ship May 5th (the first Monday of the month). Please note that if you're a month-to-month subscriber, your account will automatically renew on the 17th of every month, and your order will ship the first Monday of the next month.
We use FedEx. It typically takes 2-3 business days for shipments to arrive in the US once they’re shipped. We cannot ship to PO Boxes or outside the US or Canada.
Yes! Please change your shipping address before the 17th of the month in order for it to apply to your next shipment. If you change your address after the 17th, please contact us to ensure the shipping address on your pending order is updated. You can update your shipping address by clicking on the Manage Subscription tab from the menu. Make sure you use the email you signed up with when logging in.
Your account will be charged on checkout and then again on the 17th of every month (starting the following month), regardless of when you placed your order. Your subscription will renew on the 17th of every month unless canceled or paused. For example, if you placed your order on April 14th, your account will renew on May 17th, June 17th, etc. Any changes to your subscription must be made before your subscription renews for the month.
Tax amounts (if applicable) are based on your shipping location and vary by county and state. Our website automatically calculates sales tax when you enter a shipping location. If you live in Canada, we collect sales tax, however, there is a chance you may be responsible for some taxes, duties, and tariffs upon delivery.
Currently, all our boxes are only guaranteed to be gluten-free and wheat-free. Many products in our boxes are dairy-free, vegan, kosher, etc., but we cannot guarantee that all items fit your dietary needs. Please consider this information carefully before placing your order.
Not all gluten-free products are made in dedicated gluten-free facilities or on dedicated equipment. Manufacturers are not required to disclose this information, but when such details are available, we dig deeper—reviewing their safety practices, testing protocols, and transparency. We rely on manufacturer claims and test results to make informed decisions about what to include in our boxes.
We also follow expert guidelines from the Gluten-Free Certification Organization (GFCO), which allow certified gluten-free products to carry “may contain wheat” or “made in a shared facility/shared equipment” statements, provided they meet strict safety standards. These guidelines help us select products that are both safe and exciting for our gluten-free community.
Every product in our box is labeled “gluten-free,” “no gluten,” or “certified gluten-free.” A “gluten-free” claim means the company ensures its product meets the FDA Gluten-Free Labeling Guidelines. “Certified gluten-free” means the manufacturer has undergone independent, third-party testing to verify its claim.
Our boxes may include both gluten-free and certified gluten-free products. In every case, we rely on manufacturer testing, transparency, and claims when deciding what to include. If we have uncertainties about the gluten-free claim, we dig deeper.
Our boxes are safe for people with celiac disease to consume. Please always review ingredient labels and manufacturer claims included with each product to ensure it meets your safety requirements.
You can cancel your subscription by logging into your account, which you can access under the Manage Subscription tab. You must cancel your account before your subscription renews on the 17th of the month. If you need to cancel after your subscription has been renewed, please email us at contact@lovemeglutenfree.com to request an exception. Remember, cancelling your subscription after an order has been placed does not cancel your pending order. You must contact us to make changes to any pending orders.
We’re so sorry when this happens—and we truly appreciate your understanding. While we do our best to pack items securely, sometimes things break during packing or shipping. If you receive a damaged or spoiled item, please email us at contact@lovemeglutenfree.com with a brief explanation and a photo. We’ll review the situation on a case-by-case basis and do our best to make it right.
Please note:
• Delicate items like chips and crackers may occasionally break in transit despite careful packaging, and we’re unable to replace these items.
• Fresh-baked items should be refrigerated or frozen upon arrival if not eaten within a few days. We are not responsible for spoilage due to improper storage. Fresh-baked brands may include Ethel’s, Flax4Life, Outrageous Baking, BFree, Sweet Sydney’s, Canyon Bakehouse, and more. See the monthly Insert for specific storage recommendations.
We do our best to curate products we think you’ll love, but we know taste is personal, and you may not enjoy every item. Part of the fun of a discovery box is trying new things—you never know what might become your next favorite! Because this is a sampling experience, we can’t offer returns or refunds for items you don’t like nor on the entire box.
To add a gift message, (1) Add the item to your cart, (2) "View Cart", and (3) add your gift message. If you can't find the gift message box, or missed this step, email us at contact@lovemeglutenfree.com and we can manually add a gift message to your box.
Yes, we recommend that you either by a one-time or pre-paid box when purchasing our boxes for someone other than yourself. Be sure to add their shipping address when checking out.
Yes, you can pause, skip, gift, or reschedule your next subscription. Click on the Manage Subscription tab to login to your account. Make sure you use the email you signed up with when logging in.
You will be able to track your order once it ships. Remember, all boxes ship on or around the first Monday of each month, so please be patient. Once a shipping label is created, you’ll receive notification and a tracking number. You may also access your tracking information in your account. Click on the Manage Subscription tab to login to your account. Make sure you use the email you signed up with when logging in.
We ship our boxes on the same date regardless of when you placed your order. We often create our shipping labels a few days prior to our ship date since we're shipping thousands of boxes on a single day. Your shipping label notification will be sent to you as soon as we create the label. However, it may take a few days before your box leaves our warehouse. We typically mail our boxes on the first Monday of the month. Thank you for your patience.
We rely on third-party carriers to deliver your box safely. Occasionally, boxes get lost in the mail. If you haven’t received your box 7 days after it shipped, please contact us. We may need to issue you a new box.
