Cancellation policy
This policy applies to Love Me Gluten Free subscriptions only. It does not apply to one-time box purchases or Love Me Gluten Free Market purchases.
Monthly Subscriptions
When you purchase a monthly Love Me Gluten Free subscription, you will be charged at checkout for your first box.
Your first box will be the next available box based on inventory at the time you subscribe. If the current month's box is still available, your order may be fulfilled and shipped right away. If the current month's box is sold out, your first shipment will be the next available box.
After your initial purchase, your subscription will automatically renew and your payment method will be charged on the 17th of each month, regardless of the date you originally subscribed.
For example, if you subscribe on April 4, you will be charged on April 4 for your first available box. Depending on inventory, that could be the April box, which may ship shortly after you order, or the May box if April is sold out. After your initial purchase, your subscription will renew on the 17th of each month until you cancel.
The box associated with your initial purchase does not change your recurring renewal date. Monthly subscription renewals are processed on the 17th.
By purchasing a monthly subscription, you authorize Love Me Gluten Free to automatically charge your payment method for each renewal until your subscription is canceled.
Canceling, Skipping or Pausing
You may cancel, skip, or pause your monthly subscription at any time before your next renewal is processed.
To prevent the next renewal charge, your cancellation, skip, pause, or other subscription change must be completed before the 17th of the month.
Once a renewal has been processed and your payment method has been charged, that renewal cannot be canceled or refunded. Canceling your subscription after a renewal has processed will prevent future renewals but will not cancel the box that has already been purchased.
If you believe there are exceptional circumstances, please contact us at contact@lovemeglutenfree.com. Any exceptions are considered on a case-by-case basis and are not guaranteed.
How to Manage or Cancel Your Subscription
You can manage your subscription through your Manage Subscription account using the same email address you used to place your order.
From your subscription account, you can manage available subscription options, including canceling, skipping, or pausing your monthly subscription.
If you have trouble accessing your account or canceling your subscription, please contact us at contact@lovemeglutenfree.com for assistance.
Shipping Address Changes
If your shipping address changes, please update the address in your account and contact us at contact@lovemeglutenfree.com to make sure the change is reflected on any upcoming orders.
Changing the address saved to your account does not necessarily change the shipping address on an order that has already been created or is in progress.
We can generally update the shipping address for an existing order if it has not yet entered fulfillment or shipped. Please contact us as soon as possible if you need an address changed.
Once an order has entered fulfillment or shipped, we cannot guarantee that the address can be changed or the package redirected.
Prepaid Subscriptions
Prepaid 3-, 6-, and 12-month subscriptions are paid in advance for the applicable subscription term.
Once the first box in a prepaid subscription has been fulfilled, the prepaid subscription cannot be canceled, skipped, or partially refunded.
Prepaid subscription shipments also cannot be skipped. However, the purchaser may request to have remaining boxes redirected to another recipient by contacting us at contact@lovemeglutenfree.com. Address changes must be requested before the applicable order enters fulfillment.
Any renewal terms applicable to a prepaid subscription will be disclosed at the time of purchase.
Subscription Changes by Love Me Gluten Free
We reserve the right to modify, suspend, or discontinue a subscription offering or cancel a subscription when reasonably necessary, including in cases of suspected fraud, misuse, payment issues, inventory limitations, shipping restrictions, or other circumstances affecting our ability to provide the subscription.
If Love Me Gluten Free cancels a subscription for which you have paid for boxes that have not yet been fulfilled, we will provide any refund required under applicable law and our Refund Policy.
Questions or Assistance
If you have questions about your subscription, renewal, cancellation, shipping address, or account, please contact us at: