Shipping policy
Subscription Boxes
Love Me Gluten Free subscription boxes shipped within the United States are charged a flat shipping rate of $9.99 per box. Subscription boxes shipped to Canada are charged a flat shipping rate of $30 per box.
We currently ship subscription boxes to the United States and Canada only. We reserve the right to cancel and refund orders that fall outside our shipping areas or cannot be fulfilled due to shipping restrictions.
Depending on when you place your order and available inventory, your first shipment may be the current month's box or the following month's box. The applicable box will be indicated at the time of purchase when possible.
Subscription boxes generally ship on or around the first Monday of each month. Shipping and fulfillment dates are estimates and may occasionally change due to holidays, weather, inventory, carrier delays, or other circumstances outside our control.
Once shipped, orders typically arrive within 2–7 business days, although transit times may vary by destination and carrier. We do not guarantee a specific delivery date.
Tracking information will be sent to the email address associated with your order once a shipping label has been created. Please note that tracking information may take some time to update after a label is created.
Shipping Address Changes
Customers are responsible for providing a complete and accurate shipping address.
If you need to change the shipping address for an upcoming subscription box, please update the address in your account and contact us at contact@lovemeglutenfree.com to ensure the change is reflected on any upcoming orders.
Changing the address saved to your customer account does not necessarily update the shipping address on an order that has already been created or is in progress. Please contact us as soon as possible if you need to change an address for an upcoming shipment.
Once an order has entered fulfillment or has shipped, we cannot guarantee that the shipping address can be changed or that the package can be redirected.
Love Me Gluten Free Market
The Love Me Gluten Free Market is a curated marketplace featuring products from a variety of gluten-free brands and suppliers.
Many Market products are fulfilled and shipped directly by the applicable brand or supplier. Because of this, an order containing products from multiple brands may arrive in separate packages and at different times.
Free Shipping on Market Orders
Love Me Gluten Free offers free shipping on eligible Market orders of $50 or more.
The $50 free-shipping threshold applies to Market products only. Subscription boxes, one-time boxes, and their associated shipping charges do not count toward the $50 Market free-shipping threshold.
For Market orders that do not qualify for free shipping, applicable shipping charges will be displayed at checkout.
Market Fulfillment & Delivery
Shipping and estimated delivery times for Market purchases may vary depending on the products, brands, destination, and fulfillment method.
Because Market products may be fulfilled by different brands or suppliers, products within the same order may ship separately. You may receive multiple packages and multiple tracking numbers for a single Market order.
Tracking information will be provided when available.
Shipping and delivery estimates are not guaranteed. Carrier delays, weather, holidays, inventory issues, supplier processing times, and other circumstances outside our reasonable control may affect delivery.
Once a Market order has been submitted for fulfillment, changes or cancellations may not be possible.
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been sent to a fulfillment partner or carrier.
Problems With Your Market Order
If there is a problem with your Market order, including a missing or incorrect item or a product that arrives opened, spoiled, moldy, materially damaged, or otherwise unusable, please contact Love Me Gluten Free at contact@lovemeglutenfree.com.
We will work with the applicable brand or fulfillment partner when necessary to help resolve the issue in accordance with our Return & Refund Policy.
Minor cosmetic damage to packaging or breakage of fragile products that does not make the product unusable or inedible generally does not qualify for a replacement or refund.
If a Market product becomes unavailable or cannot be fulfilled after your order is placed, we may cancel the affected item and issue a refund for the amount paid for that item.